Andrew Watson has worked with Glanbia Central Laboratory, Dungarvan, Co Waterford, Ireland since 2011 as an external consultant to assist in the development and management of its quality system in particular internal auditing.
Andrew’s experience ensures that the lab’s quality system is thoroughly evaluated; method witness is robust and impartial across all three laboratories, Microbiology, Chemistry and Animal Disease. The continuous independent evaluation of our laboratory provides the lab management and staff, our clients and external auditor’s (including DAFM) with confidence and assurance in our services.
Over the years Andrew’s services as a mentor of laboratory staff and involvement in method validation have been invaluable. Andrew’s knowledge of ISO 17025 ensures our systems are thoroughly reviewed and his continuous improvement suggestions are an integral part of sustaining Glanbia Central Laboratory as a centre of excellence
Siobhán Troy –Central Laboratory Manager, Glanbia Central Laboratory, Dungarvan ROI
Altair Analytical have used Andrew Watson for over two years to improve and simplify our internal quality system and to carry out some of our internal audits. Being a small company there are some areas that we cannot audit ourselves and having Andrew available to carry out an, impartial audit not only serves to satisfy UKAS and ISO 17025 but also gives us a more objective view point on a number of our procedures and practices.
Andrew has also carried out a number of practical, bench level training sessions for both technicians and more senior staff and is always happy to answer questions and offer all levels of advice.
With Andrew’s help our last UKAS audit was the best that we’ve ever had and with his help and background knowledge of the Marks and Spencer laboratory approval scheme, Altair Analytical has now been recommended for approval.
I would recommend Andrew to anyone within the industry who is looking for help either with their quality system, production of laboratory manuals or with bench level training.
Sharon Smallwood – Technical Manager, Altair Analytical, Capel Hendre, Ammanford, South Wales
Pukka Pies Ltd have used the professional services of Andrew Watson from LABhelp in 2015. Andrew had previously audited our CLAS accredited Laboratory whilst working for Campden BRI. We did therefore remember his professional yet friendly approach. This was the main reason for choosing the services available from LABhelp and particularly Andrew.
We planned, built and moved into a brand new laboratory in 2015. Andrew came onsite to give his advice during the construction and his help and suggestions were invaluable. After the move we decided it was the ideal time to update and improve the Laboratory Manual. The existing manual was constructed in a confusing manner which meant that the annual CLAS audits were spent trawling through trying to find the relevant policies and methods Auditors asked to see. Andrew completely re-arranged the manual in such a way that now points in the Audit schedule are numbered to match in the new manual. The first annual external audit this year was so much easier and less stressful because of the ease of finding documents.
Andrew has now become our internal auditor. The audits are far better structured and it was the first time in many years that the external auditor raised no points or non-conformances concerning internal audits.
I know Andrew will continue to improve our Laboratory systems and help us to introduce new tests and methods to fully utilise our brilliant new laboratory. I would not hesitate in recommending LABhelp.
Valerie Burton – Laboratory Supervisor at Pukka Pies Limited
Ashwood UK had worked with Andrew Watson as an auditor from Campden BRI into our laboratory. During this time we greatly appreciated the way in which he conducted his audit within our business and the help and assistance he gave us along the way. When he advised us he had set up his business, we were very keen to secure his services to assist us with staff training and tap into his vast knowledge with the laboratory environment to assist us. Again we were very impressed with how Andrew integrated so well into our environment and worked with our staff to improve their knowledge and understanding within the microbiology laboratory. I would thoroughly recommend LABhelp and in particular Andrew.
Denise Ashwood – Managing Director at Ashwood UK Limited
6 months ago ADEY had an empty box for a microbiology lab. Today we received UKAS approval for a wide range of microbiology tests. We utilised LABhelp during this time for gap analysis, internal audits and assessment support, which reduced our findings and ultimately accelerated our whole approval process.
Ralph Loveridge – Microbiology Laboratory Manager ADEY